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Sora Mail › Switch › From iCloud+

Switch from iCloud+ Custom Email Domain

Outgrowing iCloud+ for your business email? Keep your address. Bring your team.

iCloud+ Custom Email Domain is great value for a family or a one-person business. When it's a business with staff, shared addresses and people on Android or Outlook, Sora Mail is built for that, with your data in Australia and a person to talk to.

  • Keep your address
  • A mailbox for each person
  • Data held in Australia
Side by side

Cheaper for one. Built for a team.

If it's just you and you're all-in on Apple, iCloud+ is excellent value and you may not need us. Here's where the two differ once a business grows.

Sora Mail compared with iCloud+ with Custom Email Domain
Sora MailiCloud+ with Custom Email Domain
PriceA$6 per mailbox / month, incl. GSTFrom A$1.49 / month, incl. taxper Apple Account; 50 GB plan
Storage50 GB per mailbox, just for email50 GB, 200 GB or 2 TBshared with photos, backups and files
Custom domainsUp to 20Up to 5
Who can have a mailboxAnyone you add, no Apple Account neededYour Family Sharing group, or up to five other people, each with their own Apple Account
Shared addresses like info@ and sales@Free shared and alias addressesUp to 10 addresses per person on each domain
Calendar and contactsiPhone, Mac and AndroidBuilt for Apple devices
Domain health watched for youYes, re-checked every 6 hoursYou check it yourself

iCloud+ prices from Apple's "iCloud+ plans and pricing" page for Australia (support.apple.com/en-au/108047), as published October 2026: A$1.49 (50 GB), A$4.49 (200 GB) and A$14.99 (2 TB) per month, tax included. Domain and sharing limits from Apple's "Set up a custom email domain with iCloud Mail" page (support.apple.com/en-au/102540), as published October 2026: up to five custom domains, up to 10 personalised addresses per domain, shared with your family or up to five other people. Sora Mail prices include GST.

How the move works

Three steps, and you can do the move yourself

iCloud is one of the services you can move from on your own today, or we'll do it with you.

1

Start your free trial

Sign up in a couple of minutes, no card. Add your domain and we give you the exact settings for it.

2

Bring your mail across

Create an app-specific password for your Apple Account and import your old iCloud mail yourself, or let us do it for you. Contacts come across too.

3

Point your domain and add your team

Change your domain's mail settings (we check them for you), set up a mailbox for each person, and add shared addresses like info@.

Before you decide

What stays the same, and what changes

What stays the same

  • Your email address. Same domain, same addresses.
  • iPhone, iPad and Mac Mail. Your mail, calendar and contacts appear where they always have. On iPhone and Mac it sets itself up in a couple of taps.
  • Your iCloud+ subscription, if you want it. Keep it for photos and backups; it just won't be doing your email.
  • Your old mail. Import it yourself or we move it for you.
  • Your contacts. They come across too.

What changes

  • Each person gets their own mailbox. Staff don't need to join your Apple Account or Family Sharing, and they don't need an Apple device.
  • Shared addresses are free. info@, sales@ and accounts@ cost nothing extra.
  • Android and Outlook are first-class. Mail works in the Gmail app and Outlook, and calendar and contacts sync on Android too.
  • Someone watches your domain. We re-check your domain's sender settings every 6 hours and the spam blocklists every day, and tell you if anything slips.
  • Your bill goes up. A$6 a mailbox is more than iCloud+, and for a business with a team we think it's worth it.
The technical bit, in plain words

What changes at your domain

Your domain stays exactly where it is. Only a few of its settings change, and we check every one of them.

MX
Where your mail is deliveredYour domain's MX record tells the rest of the internet where to deliver your email. When you're ready, it gets pointed at Sora Mail instead of iCloud. That one change is the actual switch.
✓
Proof that your mail is really from youThree short text records, called SPF, DKIM and DMARC, tell Gmail, Outlook and everyone else that mail from your domain is genuine. We give you the exact values, check them before you switch, and then re-check them every 6 hours for as long as you're with us.
?
Where you make the changesAt whoever manages your domain's DNS, usually the company you pay for the domain name. If you're not sure who that is, tell us the domain and we'll work it out. If you'd rather not touch it at all, we can talk you through it.
⏱
How long it takesMost changes take effect within an hour or so, though some can take longer to spread. Keep your iCloud account open for a few days after the switch so anything that lands there in the meantime isn't missed.
Questions

Questions people ask before leaving iCloud+

If it's just you, maybe you shouldn't. Sora Mail is for when email is part of running a business: a mailbox for each person without sharing Apple Accounts, free shared addresses like info@, Android and Outlook working properly, your domain's health watched every day, and your data held in Australia.

Yes. Make an app-specific password for your Apple Account and import your mail from iCloud yourself, or we'll move it for you.

No. Keep iCloud+ for photos, backups and files. Only your email moves to Sora Mail.

Yes. Mail, calendar and contacts work in the built-in apps on iPhone, iPad and Mac, and it sets itself up in a couple of taps.

No. Mail keeps arriving at iCloud until your domain is pointed at us, then it arrives at Sora Mail. Keep your iCloud account for a few days afterwards in case anything straggles in, and you won't miss a thing.

In Australia, on Amazon's Sydney region. Incoming mail is stored on Amazon S3 the moment it arrives, before it reaches your inbox. We never show ads, never sell your data and never use your mail to train AI. Our staff only look when you ask us to.

Your domain is yours, so you can move it whenever you like, and you can download all your mail at any time. There's no lock-in.

Try Sora Mail free for 14 days

No card needed. Keep your address, keep your apps, and we'll move your mail across.

Start free Prefer to talk first? Email sales@soradata.com